Our Policy

📦 Return Policy

We want you to love your purchase, but if something isn’t right, here’s how returns work:

✅ Returns

• You have 14 days from the date of delivery to request a return.

• To be eligible, items must be unused, in original condition, and in the original packaging.

• Certain items (custom-made, perishable, or personal care items) are non-returnable.

🔁 Exchanges

• We accept exchanges for damaged or defective items. Please contact us within 7 days of receiving your order.

💰 Refunds

• Once we receive your return, we’ll inspect it and issue a refund to your original payment method within 5–10 business days.

• Shipping costs are non-refundable unless the return is due to our error.

📩 How to Start a Return

Email us at Sageranch19@gmail.com with your order number and the reason for return. We'll provide return instructions from there.