Our Policy
📦 Return Policy
We want you to love your purchase, but if something isn’t right, here’s how returns work:
✅ Returns
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You have 14 days from the date of delivery to request a return.
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To be eligible, items must be unused, in original condition, and in the original packaging.
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Certain items (custom-made, perishable, or personal care items) are non-returnable.
🔁 Exchanges
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We accept exchanges for damaged or defective items. Please contact us within 7 days of receiving your order.
💰 Refunds
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Once we receive your return, we’ll inspect it and issue a refund to your original payment method within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to our error.
📩 How to Start a Return
Email us at Sageranch19@gmail.com with your order number and the reason for return. We'll provide return instructions from there.